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BIOS access level problem after screen replacement

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Post screen replacement by a external vendor (since ASUS refused), my BIOS is allowing only user access level and not in to Administrator level. It’s not a case of forgotten password since I had removed all passwords at BIOS level before handing it over for fixing. Any thoughts on how to get access back to Administrator level ? Note that I am able to boot to windows without any issues and I am also able to set a user level password while booting, but without admin level access on BIOS can’t do dual boot changes and other settings changes.

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ASUS Zenbook UX390UA

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open