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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @surfalia ,
-Use a voltmeter to check that there is 19.5V DC on the charger plug. A green light on the charger doesn’t necessarily mean that there is a voltage output getting to thelaptop as the charger’s cord/plug could be faulty.
+Use a voltmeter to check that there is 19.5V DC on the charger plug. A green light on the charger doesn’t necessarily mean that there is a voltage output getting to the laptop as the charger’s cord/plug could be faulty.
If possible try using another known working compatible charger and check if the laptop works.
If the charger is OK there may be a problem with the [https://www.amazon.com/PCG-71312L-PCG-71313L-PCG-71314L-PCG-71315L-PCG-71316L/dp/B071GMVGCX|DC-In jack - supplier example only].
Use the Voltmeter to check if the voltage from the charger is getting to the motherboard.
Here’s the ifixit [[Topic:Sony Vaio PCG-71312l]] guide which should help to gain access to the DC-In jack.

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @surfalia ,
-Use a voltmeter to check that there is 19.5V DC on the charger plug. A green light on the charger doesn’t necessarily mean that there is a voltage output as the charger’s cord/plug could be faulty.
+Use a voltmeter to check that there is 19.5V DC on the charger plug. A green light on the charger doesn’t necessarily mean that there is a voltage output getting to thelaptop as the charger’s cord/plug could be faulty.
If possible try using another known working compatible charger and check if the laptop works.
If the charger is OK there may be a problem with the [https://www.amazon.com/PCG-71312L-PCG-71313L-PCG-71314L-PCG-71315L-PCG-71316L/dp/B071GMVGCX|DC-In jack - supplier example only].
Use the Voltmeter to check if the voltage from the charger is getting to the motherboard.
Here’s the ifixit [[Topic:Sony Vaio PCG-71312l]] guide which should help to gain access to the DC-In jack.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @surfalia ,

Use a voltmeter to check that there is 19.5V DC on the charger plug. A green light on the charger doesn’t necessarily mean that there is a voltage output as the charger’s cord/plug could be faulty.

If possible try using another known working compatible charger and check if the laptop works.

If the charger is OK there may be a problem with the [https://www.amazon.com/PCG-71312L-PCG-71313L-PCG-71314L-PCG-71315L-PCG-71316L/dp/B071GMVGCX|DC-In jack - supplier example only].

Use the Voltmeter to check if the voltage from the charger is getting to the motherboard.

Here’s the ifixit [[Topic:Sony Vaio PCG-71312l]] guide which should help to gain access to the DC-In jack.

crwdns2915684:0crwdne2915684:0:

open