I am having all the same problems mentioned above, and all over the internet. Only been using the Xr for a year. I have spent money on the fix-it programs praised on YouTube and none have worked. Apple stores are closed due to the Coronavirus (so they should really step up and help right now - just answer every question online for so many struggling due to what is out of our hands?!). Why can Apple create phones that each have increasing cases of the SAME problems, but vanish or charge for or throw their hands up on solutions? I really hope someone comes along with a working solution, A FREE SOLUTION, purely out of true kindness. Like a Robin Hood Programmer! <3 :D