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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @azronnie,
Try the following:
a). [https://www.t-mobile.com/support/devices/android/samsung-galaxy-tab-a-80/wipe-cache-partition-samsung-galaxy-tab-a|Wipe the cache partition] of the tablet and check if it then starts OK.
b). If still no good try starting the tablet in [https://www.t-mobile.com/support/devices/android/samsung-galaxy-tab-a-80/safe-mode-samsung-galaxy-tab-a|safe mode] and see if it boots OK.
If it does then a ''downloaded app'' is the cause of the problem.
-You will need to uninstall each ''downloaded'' app, one by one and test the tablet in normal mode between each uninstall. When the tablet works OK then the last downloaded app that was uninstalled was the cause of the problem. try starting with recently installed apps or updated apps.
+You will need to uninstall each ''downloaded'' app, one by one and test the tablet in normal mode between each uninstall. When the tablet works OK then the last downloaded app that was uninstalled was the cause of the problem. Try starting with recently installed apps or updated apps.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @azronnie,

Try the following:

a). [https://www.t-mobile.com/support/devices/android/samsung-galaxy-tab-a-80/wipe-cache-partition-samsung-galaxy-tab-a|Wipe the cache partition] of the tablet and check if it then starts OK.

b). If still no good try starting the tablet in [https://www.t-mobile.com/support/devices/android/samsung-galaxy-tab-a-80/safe-mode-samsung-galaxy-tab-a|safe mode] and see if it boots OK.

If it does then a ''downloaded app'' is the cause of the problem.

You will need to uninstall each ''downloaded'' app, one by one and test the tablet in normal mode between each uninstall. When the tablet works OK then the last downloaded app that was uninstalled was the cause of the problem. try starting with recently installed apps or updated apps.

crwdns2915684:0crwdne2915684:0:

open