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crwdns2934241:0crwdne2934241:0 dejah j

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Why is my pc plugged in but not charging?

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I just received my Dell Latitude E5520  laptop refurbished on Ebay just yesterday. I have an issue where I’m trying to work on my computer but it isn’t charging despite being plugged in. I have tried troubleshooting, taking the battery out, and uninstalling the ACPI adapter. I used a different dell adapter but it says “No battery is detected”, so now I’m wondering if perhaps the issue is that the AC adapter is messed up and I need a new one.  Could this be the case, or is the battery in need of replacement. Plus it shuts off after a couple minutes of playing the Sims.

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Dell Latitude E5520

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open