crwdns2934241:0crwdne2934241:0 claudiadelsolara

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My printer does not make any move, it hungs up

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I switch on the printer and some lights are on, but I can’t do any configuration and the ink cardrigdes does’nt move.  I’ve try going to manteinance mode, but it doesnt work either. Maybe i’m doing something wrong.

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Canon Pixma MG3550

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open