crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

I’m trying to help my doctor to set up eVisit on his Mac.
This is the message I get on all three:
'''“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:'''
'''A recent version of Google Chrome'''
'''A recent version of Firefox'''
'''eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”'''
Browsers tried:
Safari 12.1.2
FireFox 74.0
Google Chrome 80.0.3987.162.
All appear to be the latest versions.
I am running Sierra 10.12.6 on a 5,1 Mac Pro.
Any thoughts? Should he be using another visit program? Anyone have any experience with this?
=== Update (04/02/2020) ===
+
OK My MBP 2015 is running Catalina 10.15.3
The Safari version is higher @ 13.0.5 will not work
FireFox 74,0 works
Will next try with High Sierra on another machine and post results
@danj wanted you to know results and will probably migrate this to Meta
UPDATE
High Sierra and FireFox 74.0 work.

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

+625743

crwdns2934245:0crwdne2934245:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

I’m trying to help my doctor to set up eVisit on his Mac.
This is the message I get on all three:
'''“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:'''
'''A recent version of Google Chrome'''
'''A recent version of Firefox'''
'''eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”'''
Browsers tried:
Safari 12.1.2
FireFox 74.0
Google Chrome 80.0.3987.162.
All appear to be the latest versions.
I am running Sierra 10.12.6 on a 5,1 Mac Pro.
Any thoughts? Should he be using another visit program? Anyone have any experience with this?
=== Update (04/02/2020) ===
OK My MBP 2015 is running Catalina 10.15.3
The Safari version is higher @ 13.0.5 will not work
FireFox 74,0 works
Will next try with High Sierra on another machine and post results
@danj wanted you to know results and will probably migrate this to Meta
+
+UPDATE
+
+High Sierra and FireFox 74.0 work.

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

I’m trying to help my doctor to set up eVisit on his Mac.
This is the message I get on all three:
'''“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:'''
'''A recent version of Google Chrome'''
'''A recent version of Firefox'''
'''eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”'''
Browsers tried:
Safari 12.1.2
FireFox 74.0
Google Chrome 80.0.3987.162.
All appear to be the latest versions.
-
-
I am running Sierra 10.12.6 on a 5,1 Mac Pro.
Any thoughts? Should he be using another visit program? Anyone have any experience with this?
-@danj
+=== Update (04/02/2020) ===
+OK My MBP 2015 is running Catalina 10.15.3
+
+The Safari version is higher @ 13.0.5 will not work
+
+FireFox 74,0 works
+
+Will next try with High Sierra on another machine and post results
+
+@danj wanted you to know results and will probably migrate this to Meta

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

-I’m trying to help my doctor to set up eVisit on his Mac. On my end, as a patient, I am getting this message when trying to use
+I’m trying to help my doctor to set up eVisit on his Mac.
+
+This is the message I get on all three:
+
+'''“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:'''
+
+'''A recent version of Google Chrome'''
+
+'''A recent version of Firefox'''
+
+'''eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”'''
+
+Browsers tried:
Safari 12.1.2
- FireFox 74.0
+FireFox 74.0
Google Chrome 80.0.3987.162.
All appear to be the latest versions.
-This is the message I get on all three:
-“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:
-
-A recent version of '''Google Chrome'''
-
-A recent version of '''Firefox'''
-
-eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”
I am running Sierra 10.12.6 on a 5,1 Mac Pro.
Any thoughts? Should he be using another visit program? Anyone have any experience with this?
@danj

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

-I’m trying to help my doctor to set up eVisit on his Mac. On my end, as a patient, I am getting this message when trying to use Safari 12.1.2, FireFox 74.0 and Google Chrome 80.0.3987.162. All appear to be the latest versions.
+I’m trying to help my doctor to set up eVisit on his Mac. On my end, as a patient, I am getting this message when trying to use
+
+Safari 12.1.2
+
+ FireFox 74.0
+
+Google Chrome 80.0.3987.162.
+
+All appear to be the latest versions.
+
+This is the message I get on all three:
“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:
A recent version of '''Google Chrome'''
A recent version of '''Firefox'''
eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”
I am running Sierra 10.12.6 on a 5,1 Mac Pro.
Any thoughts? Should he be using another visit program? Anyone have any experience with this?
@danj

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 mayer

crwdns2947189:0crwdne2947189:0:

Using eVisit on a Mac having Browser issues

crwdns2934249:0crwdne2934249:0:

I’m trying to help my doctor to set up eVisit on his Mac.  On my end, as a patient, I am getting this message when trying to use Safari 12.1.2, FireFox 74.0 and Google Chrome 80.0.3987.162.  All appear to be the latest versions.

“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:

A recent version of '''Google Chrome'''

A recent version of '''Firefox'''

eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”

I am running Sierra 10.12.6 on a 5,1 Mac Pro.

Any thoughts?  Should he be using another visit program?  Anyone have any experience with this?

@danj

crwdns2866306:0crwdne2866306:0:

Mac

crwdns2915684:0crwdne2915684:0:

open