How are you trying to connect to the internet, Wifi or mobile network?
+
How are you trying to connect to the internet, Wifi network or mobile phone network?
-
If mobile network, have you checked that the Mobile data setting has been enabled? Go to ''Settings > Networks > Mobile data'' tap to turn on mobile data''.''
+
If mobile phone network, have you checked that the ''Mobile Data'' setting has been enabled? Go to ''Settings > Networks > Mobile Data,'' tap to turn on mobile data''.''
If WiFi, can you find and connect to a WiFi network OK?
How are you trying to connect to the internet, Wifi or mobile network?
-
If mobile network, have you checked that the Mobile data setting has been enabled? Go to Settings > Networks > Mobile data.
+
If mobile network, have you checked that the Mobile data setting has been enabled? Go to ''Settings > Networks > Mobile data'' tap to turn on mobile data''.''
If WiFi, can you find and connect to a WiFi network OK?
Hi,
How are you trying to connect to the internet, Wifi or mobile network?
If mobile network, have you checked that the Mobile data setting has been enabled? Go to Settings > Networks > Mobile data.
If WiFi, can you find and connect to a WiFi network OK?
What have you tried?