crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 rj713

crwdns2934249:0crwdne2934249:0:

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
-
-[h10032.www1.hp.com/ctg/Manual/c01713747.pdf|Hyperlink]
+h10032.www1.hp.com/ctg/Manual/c01713747.pdf

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 rj713

crwdns2934249:0crwdne2934249:0:

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
-[h10032.www1.hp.com/ctg/Manual/c01713747.pdf]
+[h10032.www1.hp.com/ctg/Manual/c01713747.pdf|Hyperlink]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 rj713

crwdns2934249:0crwdne2934249:0:

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
-h10032.www1.hp.com/ctg/Manual/c01713747.pdf
+[h10032.www1.hp.com/ctg/Manual/c01713747.pdf]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 rj713

crwdns2934249:0crwdne2934249:0:

-I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris.
+I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.
+
+h10032.www1.hp.com/ctg/Manual/c01713747.pdf

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 rj713

crwdns2934249:0crwdne2934249:0:

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris.

crwdns2915684:0crwdne2915684:0:

open