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Internal Speakers Not Working After RAM Upgrade

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(A2116)

Did a ram upgrade from 8GB to 32GB but now there’s no boot chime or sound coming from both internal speakers. Headphone jack works with sound. I have also tried a older iMac left speaker that was lying around. Tested with the screen off but still no chime.

I tried SMC and NVRAM/PRAM   resets. Prehaps I wasn’t doing it correctly(?) (I don’t have access to it at the moment.)[br]

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What is going on?

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iMac Intel 21.5" Retina 4K Display 2019

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open