Did you try the suggestions as outlined in the Most helpful Answer above?
Can you “see” the available WiFi networks from the laptop?
If everything appears to be OK with the WLAN adapter as shown in Device Manager and if you have Win 10 installed, go to ''Settings > Network & Internet > Network Troubleshooter'' to see if it can resolve the problem for you.
Update:
Your WLAN adapter is not being listed in Device Manager
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Try installing the WLAN drivers from https://pcsupport.lenovo.com/ca/en/products/laptops-and-netbooks/100-series/110-15ibr/downloads/driver-list/component?name=Networking%3A%20Wireless%20LAN|here]
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Try installing the WLAN drivers from [https://pcsupport.lenovo.com/ca/en/products/laptops-and-netbooks/100-series/110-15ibr/downloads/driver-list/component?name=Networking%3A%20Wireless%20LAN|here]
Did you try the suggestions as outlined in the Most helpful Answer above?
Can you “see” the available WiFi networks from the laptop?
If everything appears to be OK with the WLAN adapter as shown in Device Manager and if you have Win 10 installed, go to ''Settings > Network & Internet > Network Troubleshooter'' to see if it can resolve the problem for you.
+
+
Update:
+
+
Your WLAN adapter is not being listed in Device Manager
+
+
Try installing the WLAN drivers from https://pcsupport.lenovo.com/ca/en/products/laptops-and-netbooks/100-series/110-15ibr/downloads/driver-list/component?name=Networking%3A%20Wireless%20LAN|here]
Hi @ Samantha Williams,
Did you try the suggestions as outlined in the Most helpful Answer above?
Can you “see” the available WiFi networks from the laptop?
If everything appears to be OK with the WLAN adapter as shown in Device Manager and if you have Win 10 installed, go to ''Settings > Network & Internet > Network Troubleshooter'' to see if it can resolve the problem for you.