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crwdns2934241:0crwdne2934241:0 Ian Holcomb

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I have an original Xbox One and only run into this problem once a month or so. [br]

When the troubleshoot screen appears, select “turn off Xbox.” Once it’s completely through turning off, unplug the power box from the power socket and the Xbox itself.[br]

Wait around 10 minutes and plug the box back into the socket. I waited a minute-ish and plugged it into the Xbox.

Manually open the troubleshoot by simultaneously holding the “sync“ and “eject” buttons while also pressing the power button. Wait for the second tone, and select “reset but keep games and apps.” [br]

This was successful for me and I hope it helps someone else!

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