Face ID issues after battery replacement (move a little higher/lower)
crwdns2934249:0crwdne2934249:0:
So after replacing my battery Face ID is no longer able to register my face always saying to move the phone a little higher and then to move the phone a little lower in a loop. I believe the issue is the dot projector. Heres what i’ve tested so far:
# putting the original battery back in
# cleaning all connectors
# reseating back cameras
# taking out the sensor module containing the front camera and putting it back in
# reseating and cleaning everything on the sensors connected to the screen
# called apple support who ran diagnostics and said that they didn’t see any issues with the hardware
# cleaned the dot projector with isopropyl alcohol
The front camera and back cameras still work as well as the proximity sensor and ambient light sensor. I also used an old camera to see that the flood illuminator was lighting up. The only thing that refuses to light up is the dot projector. Thanks for the help!