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Bosch Dishwasher won't cycle or spray water. Any ideas?

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Hi everyone, first time posting here. My Bosch shu43c05uc/17 dishwasher isn’t spraying water or cycling through. The spray arms are clean and the filter is clean, so I don’t believe that’s the problem. I’ll start it, hot water gets pumped in, and there’s a loud hum sound. It’ll run for the duration of the cycle, but it won’t cycle through the different modes. It’s a sound that isn’t typical. And sometimes it will sit on the last minute until I cancel the cycle. It is able to drain.

I’ve reset it via turning power off. I’ve run the diagnostic, but I don’t believe that’s working properly (only showing the number “2” which isn’t an option online). The Bosch manual is terrible and provides zero information on this.  Bosch told me to reach out to an authorized service tech.

What are some options causing the problem? I’m not finding much information online and before I call the handy man, I’d like to narrow down my options because their troubleshooting gets quite costly. And I’d even do the repair myself if it was reasonable.

Any help would be greatly appreciated, thanks so much!

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Dishwasher

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