crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 edie

crwdns2934249:0crwdne2934249:0:

as I was reaching for the hammer something told me "hey don't do it" so I didn't!  All, i was able to remove all passwords.  By 1st removing the actual finger reader,  then I turned, turned off then turned on, I pressed f11. System Recovery,  I selected Microsoft recovery files.  I clicked on that and recovered original files and it ran for about 20 minutes.  When it was completed, it restarted and long and behold I was in!  Went to Control Panel/Users/removed all passwords and users.  And happy to report my HP is running smoother than smooth without any passwords.  I want to thank all for ur help and suggestions!  Trust with out I would not be able to have completed this minor headache!  Now that this is fixed, what do i do next?

crwdns2915684:0crwdne2915684:0:

open