Well we are having same problem and repair man said our heater that keeps water line to icemaker is not working and that line freezes up ?We have water to drink from our fridge . So now he is ordering new door because they can not access this part ? We have changed water filter ,got a new whole new ice maker component , still not working will work for a few days and then freeze up again ,we had a power failure for about 5 hours and icemaker started working again ,we even turned our freezer down for 5 hours and that helped but now even that does not work ,so now I am going to have to get a new door ,thank god it’s still under warrantee .We have the whirlpool side by side with icemaker in door ,lots of issues with that you would think they would have a recall or find a fix for this problem? Repairmen sure have a secure job ?Hope you resolve your problem