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crwdns2934243:0crwdne2934243:0 Arielle Sampson

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-@sheldonmanitoba Would a defective T-con be causing this? No. T-con board is not responsible for horizontal lines but a bad T-con board can be the issue for this ‘the color on the tv is distorted.’ Horizontal lines are usually caused by the driver board which is actually part of the panel. Check for loose wires etc. When you say the line moves up, is it like the old TV that had vertical hold error where the whole screen slowed moved horizontally or is it just the line?
+@sheldonmanitoba,
+
+If your television has image distortion issues, see the [https://www.ifixit.com/Wiki/Insignia_NS-24ER310NA17_Has_Image_Distortion|Insignia NS-24ER310NA17 Has Image Distortion problem page] for possible causes and solutions.
+
+Would a defective T-con be causing this? No. T-con board is not responsible for horizontal lines but a bad T-con board can be the issue for this ‘the color on the tv is distorted.’ Horizontal lines are usually caused by the driver board which is actually part of the panel. Check for loose wires etc. When you say the line moves up, is it like the old TV that had vertical hold error where the whole screen slowed moved horizontally, or is it just the line?
=== Update 08/10/2019 ===
-@sheldonmanitoba add some pictures of your finding to your question. That way we can see what you see. https://www.ifixit.com/Guide/Adding+images+to+an+existing+question/21499
+@sheldonmanitoba add some pictures of your finding to your question. That way we can see what you see. [guide|21499]

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crwdns2934245:0crwdne2934245:0 oldturkey03

crwdns2934249:0crwdne2934249:0:

@sheldonmanitoba Would a defective T-con be causing this? No. T-con board is not responsible for horizontal lines but a bad T-con board can be the issue for this ‘the color on the tv is distorted.’ Horizontal lines are usually caused by the driver board which is actually part of the panel. Check for loose wires etc. When you say the line moves up, is it like the old TV that had vertical hold error where the whole screen slowed moved horizontally or is it just the line?
+
+=== Update 08/10/2019 ===
+@sheldonmanitoba add some pictures of your finding to your question. That way we can see what you see. https://www.ifixit.com/Guide/Adding+images+to+an+existing+question/21499

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crwdns2934241:0crwdne2934241:0 oldturkey03

crwdns2934249:0crwdne2934249:0:

@sheldonmanitoba  Would a defective T-con be causing this?  No. T-con board is not responsible for horizontal lines but a bad T-con board can be the issue for this ‘the color on the tv is distorted.’   Horizontal lines are usually caused by  the driver board which is actually part of the panel. Check for loose wires etc. When you say the line moves up, is it like the old TV that had vertical hold error where the whole screen slowed moved horizontally or is it just the line?

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