crwdns2934241:0crwdne2934241:0 Daniel Mazariego

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Hello Kaitlynn,

Sorry to hear about your system. Please use these troubleshooting steps from our community even if the model of the system is different because they’re still Chromebooks so most of their troubleshooting relate to each other.

[[Lenovo Chromebook N21 Troubleshooting]]

Please let me know if these work. If not, I will walk you through some additional steps you could perform.

Cheers!

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