crwdns2934241:0crwdne2934241:0 chhachey

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Blu ray disc not loading on mt samsund BD-F5900

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The player plays dvd’s still but not Blu rays it just keeps trying to load .. any ideas on a fix or issue? I have made sure it is up to date .. other than the Blu-ray play back it works fine

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Samsung BD-F5900

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open