Hi,
Have you tried syncing your unit to update the firmware and course database or tried an emergency reboot of the device?
Here’s a [https://help.golfbuddyglobal.com/sList.asp?searchproduct=5&searchcategory=8|link] that details how to do this.
On the ''filter by'' option box in the link click on World platinum and then select ''Platinum'' and then click on Troubleshooting and select ''Troubleshooting'' and then click on ''Program Error Message'' and follow the instructions