crwdns2934243:0crwdne2934243:0 Sean Mackness

crwdns2947189:0crwdne2947189:0:

Battery life still draining way too fast

crwdns2934249:0crwdne2934249:0:

Hi everyone.

I've had my Samsung j3 for about 2 and a half years now and until recently all was well.

One day, i noticed that the battery was draining unusually fast and despite trying everything, including buying a new battery and charger cable, contacting Samsung support and performing a full factory reset, i still have the same problem.

I did notice however, that my old charging cable should have 5 ‘pins' in the phone connection tip, yet it only had 4.

Could this have been the original culprit?  Can it be fixed? Or is it just time for a new phone?

Thanks in advance.

crwdns2866306:0crwdne2866306:0:

Samsung Galaxy J3 (2016)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

crwdns2934241:0crwdne2934241:0 Sean Mackness

crwdns2947189:0crwdne2947189:0:

Battery life still draining way too fast

crwdns2934249:0crwdne2934249:0:

Hi everyone.

I've had my Samsung j3 for about 2 and a half years now and until recently all was well.

One day, i noticed that the battery was draining unusually fast and despite trying everything, including buying a new battery and charger cable, contacting Samsung support and performing a full factory reset, i still have the same problem.

I did notice however, that my old charging cable should have 5 ‘pins' in the phone connection tip, yet it only had 4.

Could this have been the original culprit?  Can it be fixed? Or is it just time for a new phone?

Thanks in advance.

crwdns2866306:0crwdne2866306:0:

Samsung Galaxy J3 (2016)

crwdns2915684:0crwdne2915684:0:

open