Just done a very quick search and I hope this can help you. This was posted on an external forum [https://www.systemshock.org/index.php?topic=4075.0|here]. It seems like there is a program that comes pre-installed called ‘Asus Splendid Utility’ which could be the cause of this issue. All you should have to do (if this is the cause) is simply uninstall it by using the search bar at the bottom of your screen to search for ‘add or remove programs’ and then searching through for the aforementioned program. Hope that helps.