crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Barton Nathan

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Why won't a second sheet of paper feed through?

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I have a HP CP1215 and a HP CP1518ni.  Both have developed a similar problem, though with the CP1215 the problem has gone to the point of being unable to print.

After printing one sheet, the printer is unable to grasp a second sheet and pull it through the system.  Sometimes it will just not pick up the sheet at all, and other times it will grab two pages, with a pause between the two pages.  In either case, the printer diagnoses this as a paper jam (whether there is actually a sheet partially fed or not, and so everything has to be opened up.

I cannot see the paper feed rollers to see if there is some kind of build-up or deterioration on these. With the CP1215, I cannot get it to grasp a sheet at all, either from the tray or the bypass.

This problem seems to be present for all paper weights and regardless of smoothness. I want to either repair myself or find someone who can repair it.

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HP Color LaserJet CP1215

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open