crwdns2934241:0crwdne2934241:0 Kelaiah Latchman

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Why when my phone rings it makes my notification sound

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Hi I have a Samsung J8 and my problem is that when my phone rings instead of hearing my ringtone I hear my notification  sound. I tried almost everything and nothing is working so if u have a suggest can u plz help me

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Samsung J7 Pro

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open