crwdns2934241:0crwdne2934241:0 Delaney

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Try another disc or try another drive to  make sure which causes the problem. In most cases, it’s a scratched DVD or a  dirty drive. [https://www.winxdvd.com/troubleshoot-dvd/dvd-player-not-reading-disc.htm|This post] has shown all the possible reasons and fixes.

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open