crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Darcy Owens

crwdns2947189:0crwdne2947189:0:

Issues Turning Computer On

crwdns2934249:0crwdne2934249:0:

Interesting issue.
Trying to take a look at a friend's laptop, it would turn on for a moment and immediately shut down. I decided to disconnect the battery, power cycle, and then turn it on using only the charger, which worked.
I then tried to plug the battery back in, with the charger aswell and it turned on just fine. I then took the charger out and it is back to square one.
The interesting thing is that even when the laptop dosen't have the battery plugged in, I have to power cycle it before it will turn on.
-I also tried plugging the charger in WHILE the laptop was on, and then unplugged the charger, and to my surprise, it stayed on. But would not turn back on after a regular shut down.
+I also tried plugging the battery in WHILE the laptop was on, and then unplugged the charger, and to my surprise, it stayed on. But would not turn back on after a regular shut down.
My basic tech support skills have reached their limit, any ideas?

crwdns2866306:0crwdne2866306:0:

Lenovo Yoga 3 14

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 Darcy Owens

crwdns2947189:0crwdne2947189:0:

Issues Turning Computer On

crwdns2934249:0crwdne2934249:0:

Interesting issue.

Trying to take a look at a friend's laptop, it would turn on for a moment and immediately shut down. I decided to disconnect the battery, power cycle, and then turn it on using only the charger, which worked.

I then tried to plug the battery back in, with the charger aswell and it turned on just fine. I then took the charger out and it is back to square one.

The interesting thing is that even when the laptop dosen't have the battery plugged in, I have to power cycle it before it will turn on.

I also tried plugging the charger in WHILE the laptop was on, and then unplugged the charger, and to my surprise, it stayed on. But would not turn back on after a regular shut down.

My basic tech support skills have reached their limit, any ideas?

crwdns2866306:0crwdne2866306:0:

Lenovo Yoga 3 14

crwdns2915684:0crwdne2915684:0:

open