crwdns2934241:0crwdne2934241:0 James Demers

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You were able to use iTunes to update it  . . . did the Mac or PC also charge the phone?  If so, maybe the problem lies with your charger.  It could be defective . . .  and some cheapo generic chargers don’t have the firmware that the iPhone needs to talk to.

crwdns2915684:0crwdne2915684:0:

open