The problem with a “stuck” lid is due to 2 small tabs plastic that break off. When you go to close the lid, the stabs keep 2 parts from locking together, so the lid will close correctly. Without the tabs, the 2 parts nest together when the handle is raised and “lock”, or prevent the lid from closing. To close the lid, lower the handle slightly, reach in w/a finger, and push down lightly to separate the lower part (with the puncture needle) from the upper piece. Lower the handle down & start brewing. Look for the videos on Google. This is a design flaw in the build!!!