crwdns2934241:0crwdne2934241:0 Mary Lou Kinsry

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It didn’t work for me……Only the white and charging dots light up when I plug it in….then when I push the connect button an d volume up button, the other light left of the power button turns on,,,,,then almost immediately both go out.  I have to unplug from the wall, then plug in again, to repeat this process.  Will not power up.

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open