crwdns2934241:0crwdne2934241:0 jayeff
crwdns2934249:0crwdne2934249:0:
Hi @beferrr , How old are the earphones? If they have performed like this since new, there is a 1 year manufacturer's warranty on them. If they are less than 1 year old, following the directions in the warranty statement (or search online) for what to do to make a claim for a manufacturer’s warranty repair or replacement.
crwdns2915684:0crwdne2915684:0:
open