crwdns2934241:0crwdne2934241:0 John Vannoy

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TI 5040 will not print

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Our 5040 will feed the paper, and makes sounds like it’s trying to print, but the paper comes out blank.  Is there any way to fix this?  We tried the “print head cleaning” procedure described in the manual but it didn’t help.  Thanks!

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Texas Instruments TI-5040

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open