crwdns2934241:0crwdne2934241:0 Tillie

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retrieve pics/videos from broken screen to OS windows 7 computer

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My computer recognizes the phone but says it has no driver.  I have tried troubleshooting.  What can I do?  I want to get the videos and pics from this phone.

crwdns2866306:0crwdne2866306:0:

Motorola RAZR v3

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open