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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mushuann ,
If you have done a factory reset and it still fails to load, you either have corrupt firmware or a faulty systemboard.
-As you say that it is only 4 months old, it will still be covered by the [http://www.nextbookusa.com/page/return-policy/|12 month manufacturer’s warranty].
+As you say that it is only 4 months old, it will still be covered by the [http://www.nextbookusa.com/page/return-policy/|manufacturer’s 12 month warranty].
Follow the directions in the warranty to make a claim for a manufacturer’s warranty repair or replacement.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @mushuann ,

If you have done a factory reset and it  still fails to load, you either have corrupt firmware or a faulty systemboard.

As you say that it is only 4 months old, it will still be covered by the [http://www.nextbookusa.com/page/return-policy/|12 month manufacturer’s warranty].

Follow the directions in the warranty to make a claim for a manufacturer’s warranty repair or replacement.

crwdns2915684:0crwdne2915684:0:

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