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crwdns2934243:0crwdne2934243:0 jayeff

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Hi @diedre52 ,
The light flashing is for Voicemail messages (if you have this facility setup with your phone service provider)and not for the phone’s Answer machine messages. If there are new messages on the phone’s Answer machine, the phone will beep every 15 seconds (if the message alert setting has been enabled)
The following is if your landline service is with Telstra Aust. If it is not then contact your phone service provider and ask if their Voicemail facility has been activated on your phone service.
If your phone service is with Telstra Aust. and has been transferred to the NBN then the Voicemail facility (Home Messages 101) has been automatically activated.
-If you wish to use Voicemail to answer and calls and store messages, dial 101 from the phone and follow the prompts to set it up to suit you.
+If you wish to use Voicemail to answer the calls (after a suitable ring time) and store messages, dial 101 from the phone and follow the prompts to set it up to suit you.
If you still want the calls to be answered and any messages to be stored on the phone’s answer machine you need to set it up to answer the call ''before'' the Voicemail service answers the call.
if you don’t wish to have a Voicemail service and only use the phone’s Answer machine to answer and store messages, then dial ''101 > Press 3 for ‘Mailbox Set-up’ > then Press #'' or contact them and get them to cancel it.
If there are no new messages in the Voicemail box, to clear the red light go to ''Menu > Global Setup > VMWI Reset > Yes.''
To setup the phone’s Answering Machine to suit here’s a link to the [https://uniden.com.au/wp-content/uploads/2017/06/DECT_17353_OM.pdf|user guide], scroll to p.20 to see the settings for the ring time (number of rings before answering - each ring cycle is about 3 seconds) and the record time (length of caller message).

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @diedre52 ,
The light flashing is for Voicemail messages (if you have this facility setup with your phone service provider)and not for the phone’s Answer machine messages. If there are new messages on the phone’s Answer machine, the phone will beep every 15 seconds (if the message alert setting has been enabled)
The following is if your landline service is with Telstra Aust. If it is not then contact your phone service provider and ask if their Voicemail facility has been activated on your phone service.
If your phone service is with Telstra Aust. and has been transferred to the NBN then the Voicemail facility (Home Messages 101) has been automatically activated.
-If you wish to continue to use Voicemail dial 101 from the phone and follow the prompts to set it up to suit you.
+If you wish to use Voicemail to answer and calls and store messages, dial 101 from the phone and follow the prompts to set it up to suit you.
-If you still want the messages on the phone’s answer machine you need to set it up to answer the call ''before'' the Voicemail service answers the call.
+If you still want the calls to be answered and any messages to be stored on the phone’s answer machine you need to set it up to answer the call ''before'' the Voicemail service answers the call.
if you don’t wish to have a Voicemail service and only use the phone’s Answer machine to answer and store messages, then dial ''101 > Press 3 for ‘Mailbox Set-up’ > then Press #'' or contact them and get them to cancel it.
If there are no new messages in the Voicemail box, to clear the red light go to ''Menu > Global Setup > VMWI Reset > Yes.''
To setup the phone’s Answering Machine to suit here’s a link to the [https://uniden.com.au/wp-content/uploads/2017/06/DECT_17353_OM.pdf|user guide], scroll to p.20 to see the settings for the ring time (number of rings before answering - each ring cycle is about 3 seconds) and the record time (length of caller message).

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open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @diedre52 ,

The light flashing is for Voicemail messages (if you have this facility setup with your phone service provider)and not for the phone’s Answer machine messages. If there are new messages on the phone’s Answer machine, the phone will beep every 15 seconds (if the message alert setting has been enabled)

The following is if your landline service is with Telstra Aust. If it is not then contact your phone service provider and ask if their Voicemail facility has been activated on your phone service.

If your phone service is with Telstra Aust. and has been transferred to the NBN then the Voicemail facility (Home Messages 101) has been automatically activated.

If you wish to continue to use Voicemail dial 101 from the phone and follow the prompts to set it up to suit you.

If you still want the messages on the phone’s answer machine you need to set it up to answer the call ''before''  the Voicemail service answers the call.

if you don’t wish to have a Voicemail service and only use the phone’s Answer machine to answer and store messages,  then  dial ''101 > Press 3 for ‘Mailbox Set-up’ > then Press #'' or contact them and get them to cancel it.

If there are no new messages in the Voicemail box, to clear the red light go to ''Menu > Global Setup > VMWI Reset > Yes.''

To setup the phone’s Answering Machine to suit here’s a link to the [https://uniden.com.au/wp-content/uploads/2017/06/DECT_17353_OM.pdf|user guide], scroll to p.20 to see the settings for the ring time (number of rings before answering - each ring cycle is about 3 seconds)  and the record time (length of caller message).

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