crwdns2934241:0crwdne2934241:0 mike

crwdns2934249:0crwdne2934249:0:

Try shutting down Windows from the Start Menu.

When shut down unplug the computer for about 5 minutes.

Plug back in and turn on.

Now try plugging in the USB  device and see if it is recognised.

Let me know if it works.

crwdns2915684:0crwdne2915684:0:

open