I might try a factory reset.[br]
[br]
Remove the Ionic from your account.[br]
Delete the bluetooth pairing.[br]
Press and hold all buttons on the device.[br]
Wait until the Fitbit logo disappears, then release the bottom right button.[br]
Wait until you feel a vibration, then release the other buttons.[br]
You will probably see a red X message, just ignore that and setup the device again.