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SoundTouch Portable won't turn on. New battery.

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I recently purchased a non-working SoundTouch portable.  The seller thought it was just the battery, but that does not seem to be the case.

I have tried hard resets but am not having any luck.

Bose Support has stated they can fix it for me for $99 if I send it to them.  I’d like to see if there are things I can do before sending.

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Bose SoundTouch Portable

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open