crwdns2934241:0crwdne2934241:0 Larry Westhoff

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Touch screen not working

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My touch screen stopped working .  It’s a year old, not dropped but do you think a cable may be loose?  or is this a typical problem with this model?

'''CB5-312T-K5X4'''

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Acer Chromebook CB5-312T-K 8Z9

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open