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crwdns2934241:0crwdne2934241:0 Maggie Agard

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New Screen and digitizer cable connections don't fit

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Hello, i have ordered a new screen and digitizer for my surface pro 4 and the new cable connector end doesn’t fit into the old one on my unit. Everything else appears to be correct.  this is the second one I have ordered from two different sources and both have had the same issue. Anyone else have this issue on a surface pro 4? Is there a solution?

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Microsoft Surface Pro 4

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open