crwdns2934243:0crwdne2934243:0 Taylor Dixon

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Why is my printer saying paper jam

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My brother mfc j6510 dw printer shows the error message “ paper jam front and rear" having checked meticulously there is not even the smallest piece in there. I suspect the rollers are not working but can't see why. Any ideas please?

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crwdns2934241:0crwdne2934241:0 David Ashall

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Why is my printer saying paper jam

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My brother mfc j6510 dw printer shows the error message “ paper jam front and rear" having checked meticulously there is not even the smallest piece in there. I suspect the rollers are not working but can't see why. Any ideas please?

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Brother MFC-J6510DW

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open