I’ve had a Chromebook plus (Still have) for me everything i own.. TVs Phones etc is Samsung.. i too had your problem as well as my touch screen broken etc oh also if i can remember right.. a screw came out the bottom once.. All my problems where hardware.. so, Unless you can send it back for warranty.. buy a Asus Flip or like me i brought the Google Pixel-book.. you may not like the price.. but i can honestly say its going to be cheaper in the long wrong. Ive never seen such poor build quality in Samsung.
+
I’ve had a Chromebook plus (Still have) for me everything i own.. TVs Phones etc is Samsung.. i too had your problem as well as my touch screen broken etc oh also if i can remember right.. a screw came out the bottom once.. All my problems where hardware.. so, Unless you can send it back for warranty.. buy a Asus Flip or like me i brought the Google Pixel-book.. you may not like the price.. but i can honestly say its going to be cheaper in the long run . Ive never seen such poor build quality in Samsung.
Also have you done a hardware reset.. Refresh and power together (Do it while the chromebook is running)
Regarding opening the CB+.. if you leave it long enough.. it will full apart, so its done the job for you
I’ve had a Chromebook plus (Still have) for me everything i own.. TVs Phones etc is Samsung.. i too had your problem as well as my touch screen broken etc oh also if i can remember right.. a screw came out the bottom once.. All my problems where hardware.. so, Unless you can send it back for warranty.. buy a Asus Flip or like me i brought the Google Pixel-book.. you may not like the price.. but i can honestly say its going to be cheaper in the long wrong. Ive never seen such poor build quality in Samsung.
Also have you done a hardware reset.. Refresh and power together (Do it while the chromebook is running)
Regarding opening the CB+.. if you leave it long enough.. it will full apart, so its done the job for you