They have all these answers that require a tech to come out and replace boards and switches because of the temperature and the unit freezing on the Kenmore side by side refrigerator. We had the same problem I thought it was the switch or possibly temp board after really looking I found poorly designed vents that blow directly on the ice maker thermostat and ice maker motor. If you block the vents with a good 2” wide tape to block any of the vents that blow on the unit itself it doesn’t affect the freezer at all and ice maker works like a charm. These vents are a design flaw they have to be aware of by now I have fixed 2 other Kenmore refrigerators with this process with successful results on both. Try this before you have them come out and charge you.