crwdns2934241:0crwdne2934241:0 Theresa Schafer

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Paper Jam and gears grinding

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The printer won’t print an error screen comes up stating paper jam. I followed all therir instructions and still don’t see a paper jam.  As the cartridges move aross it sounds like the gears are grinding on the right side.

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HP Envy 5660

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open