What type of connection is used to connect the signal source to the TV, e.g. Coax cable from an aerial, HDMI cable from a "box" of some description or Component (red/blue/green + red white) or Composite (yellow/red/white) cable from a "box".
If from a "box" have you tried a different input or type of input connection or cable to see if it works?
If from a “box” can you connect it to another TV to ensure that it is working OK?
If the TV has an earphones socket have you checked if there is audio available there.
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Have you checked the TV sound settings to ensure that the TV speakers are selected and not an external audio system?
+
Have you checked the TV sound settings to ensure that the TV speakers are selected and not an external audio system, if this option is available?
What have you checked?
If everything you've tried or what I've suggested still fails to provide audio, as the TV is only 6 months old, consult the manufacturer's warranty provisions for the TV as to what to do to make a claim for a manufacturer's warranty repair or replacement.
What type of connection is used to connect the signal source to the TV, e.g. Coax cable from an aerial, HDMI cable from a "box" of some description or Component (red/blue/green + red white) or Composite (yellow/red/white) cable from a "box".
If from a "box" have you tried a different input or type of input connection or cable to see if it works?
+
+
If from a “box” can you connect it to another TV to ensure that it is working OK?
If the TV has an earphones socket have you checked if there is audio available there.
Have you checked the TV sound settings to ensure that the TV speakers are selected and not an external audio system?
What have you checked?
If everything you've tried or what I've suggested still fails to provide audio, as the TV is only 6 months old, consult the manufacturer's warranty provisions for the TV as to what to do to make a claim for a manufacturer's warranty repair or replacement.
What type of connection is used to connect the signal source to the TV, e.g. Coax cable from an aerial, HDMI cable from a "box" of some description or Component (red/blue/green + red white) or Composite (yellow/red/white) cable from a "box".
-
If from a "box" have you tried a different input or type of input connection to see if it works?
+
If from a "box" have you tried a different input or type of input connection or cable to see if it works?
If the TV has an earphones socket have you checked if there is audio available there.
Have you checked the TV sound settings to ensure that the TV speakers are selected and not an external audio system?
What have you checked?
If everything you've tried or what I've suggested still fails to provide audio, as the TV is only 6 months old, consult the manufacturer's warranty provisions for the TV as to what to do to make a claim for a manufacturer's warranty repair or replacement.
Hi @Debbie mark,
What is the model number of your TV?
What type of connection is used to connect the signal source to the TV, e.g. Coax cable from an aerial, HDMI cable from a "box" of some description or Component (red/blue/green + red white) or Composite (yellow/red/white) cable from a "box".
If from a "box" have you tried a different input or type of input connection to see if it works?
If the TV has an earphones socket have you checked if there is audio available there.
Have you checked the TV sound settings to ensure that the TV speakers are selected and not an external audio system?
What have you checked?
If everything you've tried or what I've suggested still fails to provide audio, as the TV is only 6 months old, consult the manufacturer's warranty provisions for the TV as to what to do to make a claim for a manufacturer's warranty repair or replacement.