crwdns2893792:0crwdne2893792:0 p783nugent ,
It could be as simple, especially for the newer models, that the lever on basket has been moved. I've had this coffee nar for a few months and my husband took the filter and basket out to clean it good. I got up to make coffee and the the stop drop light was on and the machine wouldn't brew. Oh Lord! I never noticed the lever on the basket. Just slide it to the left and all will be right with the world once again.