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crwdns2893792:0crwdne2893792:0 p783nugent ,

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It could be as simple, especially for the newer models, that the lever on basket has been moved.  I've had this coffee nar for a few months and my husband took the filter and basket out to clean it good.  I got up to make coffee and the the stop drop light was on and the machine wouldn't brew. Oh Lord!  I never noticed the lever on the basket.  Just slide it to the left and all will be right with the world once again.

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open