You could try the following solutions one by one to resolve the issue and see if anything helps you.
'''1. Systematically shut down the device to charge.'''
# Ensure connection to power supply.
# Go to ‘Start’, followed by ‘Power’, and select ‘Shut down’.
# Let the device charge for a minimum of 30 minutes before turning it on.
'''2. Install Windows Updates'''
-
Charge the battery up to at least 40% and then install the latest updates for both, Windows and for Surface. This will help avoid a similar situation later. If the device doesn’t automatically restart after these updates, go to ‘Start’, followed by ‘Power’ to click ‘Restart’ manually. Keep repeating the process till you get the “Your device is up to date” message.
+
Make sure the battery up to at least 40% and then install the latest updates for both, Windows and for Surface. This will help avoid a similar situation later. If the device doesn’t automatically restart after these updates, go to ‘Start’, followed by ‘Power’ to click ‘Restart’ manually. Keep repeating the process till you get the “Your device is up to date” message.
'''3. Run Power Troubleshooter'''
Run the [https://support.microsoft.com/en-us/help/4023470/surface-troubleshoot-power-problems-with-surface-studio|Power Troubleshooter] and see if it helps fix the problem.
'''4. Battery not detected'''
If you see a red ‘X’ on the battery icon with a power plug, go to [https://support.microsoft.com/en-us/devices|Microsoft Device Service & Repair] to solve the battery detection issue.
You could try the following solutions one by one to resolve the issue and see if anything helps you.
'''1. Systematically shut down the device to charge.'''
# Ensure connection to power supply.
# Go to ‘Start’, followed by ‘Power’, and select ‘Shut down’.
# Let the device charge for a minimum of 30 minutes before turning it on.
-
'''2. Install Windows Updates'''
Charge the battery up to at least 40% and then install the latest updates for both, Windows and for Surface. This will help avoid a similar situation later. If the device doesn’t automatically restart after these updates, go to ‘Start’, followed by ‘Power’ to click ‘Restart’ manually. Keep repeating the process till you get the “Your device is up to date” message.
'''3. Run Power Troubleshooter'''
Run the [https://support.microsoft.com/en-us/help/4023470/surface-troubleshoot-power-problems-with-surface-studio|Power Troubleshooter] and see if it helps fix the problem.
'''4. Battery not detected'''
If you see a red ‘X’ on the battery icon with a power plug, go to [https://support.microsoft.com/en-us/devices|Microsoft Device Service & Repair] to solve the battery detection issue.
You could try the following solutions one by one to resolve the issue and see if anything helps you.
'''1. Systematically shut down the device to charge.'''
# Ensure connection to power supply.
# Go to ‘Start’, followed by ‘Power’, and select ‘Shut down’.
# Let the device charge for a minimum of 30 minutes before turning it on.
'''2. Install Windows Updates'''
Charge the battery up to at least 40% and then install the latest updates for both, Windows and for Surface. This will help avoid a similar situation later. If the device doesn’t automatically restart after these updates, go to ‘Start’, followed by ‘Power’ to click ‘Restart’ manually. Keep repeating the process till you get the “Your device is up to date” message.
'''3. Run Power Troubleshooter'''
Run the [https://support.microsoft.com/en-us/help/4023470/surface-troubleshoot-power-problems-with-surface-studio|Power Troubleshooter] and see if it helps fix the problem.
'''4. Battery not detected'''
If you see a red ‘X’ on the battery icon with a power plug, go to [https://support.microsoft.com/en-us/devices|Microsoft Device Service & Repair] to solve the battery detection issue.