crwdns2934241:0crwdne2934241:0 hadeelaldowsh

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My keypad option disappears when I am on a call

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My keypad option is not shown when I am on a call, tried everything and it didn’t work out. I formatted the phone completely and worked for a couple of weeks, but came back again with the same problem!

Any ideas?

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ZTE Axon 7

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open