I have a MacBook Pro, Mid 2015. Recently I noticed that my battery health dropped down to 70% at only 500 charging cycles. I took it for repair (where it still is) and was told that the battery is swollen and the repair replacement would cost me 369€. Nice!
I had the very same MacBook Pro in repair shortly after I had bought it in 2015. Back then, it would crash randomly and it took me several attempts/visits until the repair company believed me and was actually able to reproduce the issue. Then they replaced the motherboard. And since then it was working perfectly fine.
'''Now I am being told that not only the battery, but also the motherboard must be replaced (again!) at an additional 579€!!! Because some analysis program indicates that the new battery is still defect .. so the issue must be the mainboard.'''[br]
I am shocked! This is my work PC that I was perfectly happy with until I got the "Service Battery" message. Now I should suddenly pay almost 1000€ for repair?! For a 3 year old MBP??
I have contacted Apple but they could not care less. They said warranty is over, .. they cannot do anything. Really? Not even for such a case? I am very disappointed by all of this. Apple products should be outstanding in quality and reliability. This is how I knew Apple products for a very long time. After all I am paying a really high amount of money in the first place for these products which I expect to be high quality.
So I have decided to take ++only++ the battery replacement. The repair store tells me that the battery gets charged normally and the “Service Battery message is gone. So why should this be an issue with the Mainboard?
I'll pick up the MBP tomorrow and will keep you posted on how it works, etc.
cheers,
-tom
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=== Update (11/22/2018) ===
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ok - I have the MBP now in use since 5 days. Battery charging, discharging works all normally. Don't see any issues so far.
Hello all,
I have a MacBook Pro, Mid 2015. Recently I noticed that my battery health dropped down to 70% at only 500 charging cycles. I took it for repair (where it still is) and was told that the battery is swollen and the repair replacement would cost me 369€. Nice!
I had the very same MacBook Pro in repair shortly after I had bought it in 2015. Back then, it would crash randomly and it took me several attempts/visits until the repair company believed me and was actually able to reproduce the issue. Then they replaced the motherboard. And since then it was working perfectly fine.
'''Now I am being told that not only the battery, but also the motherboard must be replaced (again!) at an additional 579€!!! Because some analysis program indicates that the new battery is still defect .. so the issue must be the mainboard.'''[br]
I am shocked! This is my work PC that I was perfectly happy with until I got the "Service Battery" message. Now I should suddenly pay almost 1000€ for repair?! For a 3 year old MBP??
I have contacted Apple but they could not care less. They said warranty is over, .. they cannot do anything. Really? Not even for such a case? I am very disappointed by all of this. Apple products should be outstanding in quality and reliability. This is how I knew Apple products for a very long time. After all I am paying a really high amount of money in the first place for these products which I expect to be high quality.
So I have decided to take ++only++ the battery replacement. The repair store tells me that the battery gets charged normally and the “Service Battery message is gone. So why should this be an issue with the Mainboard?
I'll pick up the MBP tomorrow and will keep you posted on how it works, etc.
cheers,
-tom