crwdns2933423:0crwdne2933423:0
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crwdns2934243:0crwdne2934243:0 Jacqueline Flores

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If your Alexa is not responding or working to your voice commands then perform basic troubleshooting to follow some points:
* Check for Microphone
* Restart your device
* Hard reset your device if not restart or reboot option not work,
* Enable/Disable Alexa privacy
-
-If above mentioned steps not help to fix Alexa [https://www.smartdotsupport.com/troubleshoot/amazon-echo-does-not-respond/|'''echo does not respond'''] then check outs some points such as
+If above mentioned steps not help to fix Alexa [https://www.smartdotsupport.com/troubleshoot/amazon-echo-does-not-respond/|'''echo does not respond'''] '''''' then check outs some points such as
* Always keep the device 20 cm away from the walls, as dust from the walls can get onto the speakers thus, obstructing the voice path to reach Alexa.
* Also, make sure- there's no loud noise when you speak.
* Other than this, make sure while you give a voice command to Alexa, your voice is clear and natural.
* Last but not least, keep your Echo device away from all machines with vocal outputs, for example- TV, radios, microwave, and many more.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 Jacqueline Flores

crwdns2934249:0crwdne2934249:0:

If your Alexa is not responding or working to your voice commands then perform basic troubleshooting  to follow some points:

* Check for Microphone
* Restart your device
* Hard reset your device if not restart or reboot option not work,
* Enable/Disable Alexa privacy

If above mentioned steps not help to fix Alexa [https://www.smartdotsupport.com/troubleshoot/amazon-echo-does-not-respond/|'''echo does not respond'''] then check outs some points such as

* Always keep the device 20 cm away from the walls, as dust from the walls can get onto the speakers thus, obstructing the voice path to reach Alexa.
* Also, make sure- there's no loud noise when you speak.
* Other than this, make sure while you give a voice command to Alexa, your voice is clear and natural.
* Last but not least, keep your Echo device away from all machines with vocal outputs, for example- TV, radios, microwave, and many more.

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open