crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @magicjet_
Is the audio controller appearing in ''Device Manager > Sound , Video and Game controllers''?
''If there is an entry for the audio controller'', does it have a red cross or a yellow exclamation mark next to it?
If a red cross, right click on the entry and select ''enable'' and then see if it is working.
If a yellow exclamation mark, right click on entry and select ''update drivers'' and follow the prompts.
''If there is no entry for the audio controller'' go to ''Device Manager > Action tab > scan for Hardware changes'' and check if Windows detects the controller.
+
+What OS is installed?

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @magicjet_

Is the audio controller appearing in ''Device Manager >  Sound , Video and Game controllers''?

''If there is an entry for the audio controller'', does it have a red cross or a yellow exclamation mark next to it?

If a red cross, right click on the entry and select ''enable'' and then see if it is working.

If a yellow exclamation mark, right click on entry and select ''update drivers'' and follow the prompts.

''If there is no entry for the audio controller'' go to ''Device Manager > Action tab > scan for Hardware changes'' and check if Windows detects the controller.

crwdns2915684:0crwdne2915684:0:

open